Executive Summary
Solution Engineering leader with 13+ years scaling technical pre-sales for enterprise SaaS — today a VP running a 65-person, three-cloud org (Marketing, Commerce, Revenue) supporting a ~$520M book. An AI-native operator who doesn't just adopt the wave: I architected the multi-agent operating system that runs my org and ship production tools myself. Founder's instinct throughout — stood up Salesforce's Financial Services vertical, drove $14M in new business as an individual engineer, and consistently turn field insight into product the C-suite ships.
65
Team · 7 directs · 3 layers
~$520M
Digital book supported
3 clouds
Marketing · Commerce · Revenue
$14M
New business closed as IC
National
Remote-led, distributed org
Core Competencies
Pre-Sales / SE & Solutions Architecture leadership
Enterprise & Financial Services GTM
AI / agentic tooling — built & deployed
Team building, talent development & calibration
Demo strategy, tooling & enablement at scale
Value selling / POV & technical win strategy
Voice-of-customer → product influence
0-to-1 vertical & motion creation
Professional Experience
Vice President, Solution Engineering — Salesforce
Aug 2023 – Present
- Lead a 65-person SE org across Marketing, Commerce, and Revenue Clouds — 7 direct reports, 3 management layers, ~$520M FY27 book; report to the SVP of PACE Solutions into the President of Sales.
- Architected "Claudia," a production multi-agent operating system running the org's daily operations — six specialist sub-agents, per-agent model routing (~70% token savings), persistent memory, live Org62/Slack/Workspace/Tableau integrations; replicated by peer leaders as a reference standard.
- Authored the "Builder-SE" operating model adopted across the President-level org; coined and built the PACE operating identity.
- Chief architect of the inaugural AI Day enablement program; drove a sharp year-over-year lift in team AI-fluency. Sit on a CRO-convened working group shaping company-wide SE AI tooling.
- Ship production software personally — a Next.js/Prisma capacity dashboard and a Flask/Heroku analytics app querying Org62 via SOQL — keeping leadership close to the work.
Vice President, Solutions Engineering — Bluecore
Mar 2022 – Aug 2023
- Led solutions engineering for the retail personalization & marketing-AI platform, owning the enterprise commerce + AI motion for major retail brands.
- Built and ran the Smart Campaign motion for enterprise retailers including At Home, Coach, and J.Crew — landing six-figure deals per campaign run, then productizing it.
Director → Senior Director, Solution Engineering — Salesforce
2019 – 2022
- Led national Marketing Cloud solution engineering with $80M+ in Marketing Cloud ACV under the team; technical sponsor for accounts including Chase. Progressed from Financial Services into Commercial & Retail.
- Sponsored GCMO, the first unified multi-cloud marketing demo org — delivered in 2–3 weeks against a 3–4 month CoE scope; became the global standard, positioned to replace ~80% of tier-1/2 demos, featured on the Connections main stage.
- Scaled Saleo from pilot to a global SE solutioning tool; championed MeshMesh, cutting demo-org build time from ~6 months to ~30 minutes.
Principal Solutions Engineer → Senior Manager, FINS — Salesforce
2015 – 2019
- Top-performing enterprise SE who stepped into management as a player-coach. As an IC, drove $14M+ in new business across State Farm, Kroger, Bank of America (a $566K Marketing Cloud win), Progressive, Crate & Barrel, J.M. Smucker, and Big Lots.
- Founding solutions lead for the Financial Services vertical — built go-to-market, domain expertise, and demo orgs; co-developed Morgan Stanley products that became portfolio staples.
- Built a $27M Distributed Marketing play from scratch (15%+ FINS ACV), then scaled it across verticals. Published a Salesforce guide on cross-sell in Financial Services (2016).
Solutions Consultant → Senior Solutions Engineer — ExactTarget / Salesforce
2013 – 2015
- Entered the Salesforce solutions org via the ExactTarget acquisition; named Top Global Solutions Engineer (FY2015) within two years.
Education & Certifications
- Miami University — Oxford, OH
- Salesforce Certified Data Cloud Consultant (2023)
- 52 internal product & security badges — Datorama, Audience Studio, Integration Blackbelt, L1 Security
- ExactTarget — Data, Deliverability & Content (2011)
Recognition
- Top Global Solutions Engineer — FY2015
- Peak Performer's Club — 2015, 2016
- Orange Award ×4 — Marketing Cloud, 2014–2016
- Solutions Engineering Peer Award — 2015
- Keynote/SME — Pepsi (SVP), Mars, Connections stage